Privacy Policy

At Nibida, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website, make a purchase or interact with our brand.

By using our website and services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of information to process your orders and improve your shopping experience:

a. Personal Information:

Name
Address
Contact Number
Email Address

b. Payment Information:

Credit/Debit Card details or UPI information (processed securely through trusted payment gateways; we do not store your payment data).

c. Non-Personal Information:

Browser type, device information, IP address and browsing behavior through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Process and deliver your orders efficiently.
Send order updates, tracking details, and relevant notifications.
Improve our website experience, product offerings and customer service.
Send you exclusive promotions, offers and product updates (only if you opt-in).
Respond to your queries and provide customer support.

3. Data Protection

We implement strict security measures to ensure your personal information remains safe and confidential.

We do not sell, rent or share your data with any third party, except for trusted service providers (such as courier and payment partners) who assist in fulfilling your order.
Access to your personal data is restricted only to authorized personnel.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences and cart items.
Analyze website traffic to improve performance.
You can choose to disable cookies through your browser settings, though some features may not function properly as a result.

5. Third-Party Services

We may use third-party tools such as Google Analytics, Facebook Pixel or payment gateways.
These platforms may collect limited information to help us understand customer behavior or process secure payments.
We encourage you to review their respective privacy policies for more details.

6. Email & WhatsApp Communication

By providing your contact information, you consent to receive updates about your orders and occasional promotional messages.
You can unsubscribe or opt-out at any time by contacting us at info@nibida.in.

7. Data Retention

We retain your personal data only for as long as necessary to:

Complete your transactions
Comply with legal obligations
Resolve disputes
Enforce our agreements

8. Your Rights

You have the right to:

Access, update or correct your personal information.
Request deletion of your personal data.
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at info@nibida.in.

9. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Revised” date.
We encourage you to review this page periodically for the latest information on our privacy practices.